CONDITIONS OF SALE AND LEGAL NOTICE

WWW.COTTAVOZ.COM

LEGAL NOTICE

www.cottavoz.com

Company: PAULINEVENT

Status: One-person limited liability company

SIRET: 814 464 962 00012

Registered office : 15, rue Sicard - 06220 VALLAURIS

Contact for more information, inquery, reporting: contact@cottavoz.com

To better enable the effective management of your session while browsing this site, PAULINEVENT implements computer means enabling the collection of data. The recorded information may also be disclosed to PAULINEVENT’s partner companies. In accordance with Articles 39 and following of French law No. 78-17 of 6th of January 1978, amended in 2004, related to data, files and freedoms, any person may obtain and, if necessary, correct or delete this information, by contacting www.cottavoz.com.

TERMS OF SALE

These terms and all sections that compose it make up the contractual framework of the rights and obligations granted voluntarily by the parties.

 BETWEEN

www.cottavoz.com

Company: PAULINEVENT

Status: One-person limited liability company

SIRET: 814 464 962 00012

Registered office : 15, rue Sicard - 06220 VALLAURIS

Contact for more information, inquery, reporting: contact@cottavoz.com                       

 

and any natural or legal person,

connecting to the website www.cottavoz.com,

or having validated his registration in order to create a personal account,

or who made a purchase or ordered a service on the website www.cottavoz.com

hereinafter referred to as "Customer".

 

The client user acknowledges and has read and accepts willingly and without reservation all the general conditions of sale and its contents. PAULINEVENT reserves the right to modify at any time these conditions, including this section of the general conditions of sale, in which case it will apply the version in force at the time of any order placed by the customer.

Goods & Services

These general conditions of sale describe the contractual rights and obligations between PAULINEVENT and any customer who orders a work or performance through the website www.cottavoz.com.

Price of services and regulations thereof

All selling prices for the services mentioned on www.cottavoz.com and below in these terms are inclusive of all taxes. Any change in the VAT rate may be used in these prices, in which case the one in force at the time of order by the customer will be applied.

Command procedure, validation, etc.

The user will have the opportunity to order the works exhibited on the www.cottavoz.com website or other services offered on the www.cottavoz.com site.

The works are sold framed, unless otherwise stated in the product file.

Unless specifically requested, the works are shipped by Colissimo in a stylish solid package comprising the logo of the company PAULINEVENT and suitable for framing. The mailing is covered with Kraft paper bubble and circled.

The completion of the customer's order on the website www.cottavoz.com is materialized by the payment of the amount that will be shown on the website www.cottavoz.com based on the works or services ordered by the customer.

PAULINEVENT undertakes to use its best efforts to fulfill all orders placed on www.cottavoz.com, provided it will have all necessary information provided by the client, except in cases of force majeure.

All orders can be placed on the website www.cottavoz.com

To order on www.cottavoz.com the user agrees to accept voluntarily the description of services and prices listed.

To order on www.cottavoz.com, the user agrees to properly inform the requested information and must follow the following process :

  • Selection of works or services in their respective category
  • Addition to the selection in the basket
  • Validation of the content of the basket
  • Identification and information of user details and other necessary information
  • Choice of payment method
  • Confirmation of payment.

For orders for which the payment has been validated, the customer, provided he/she has provided a valid email address, will receive a confirmation email containing the details of his/her order and a bill for it.

Returns of orders that will be sent to the customer are accepted within 3 (three) business days, postmarked authentic.

The repayment of the customer will be made on receipt of the returned order. Shipping charges paid by the company PAULINEVENT will however be deducted from the refund amount.

Certificate

A certificate from the PAULINEVENT company will also be issued, signed by Mr. Florent COTTAVOZ containing information and a photograph on the commissioned work.

Work

Except where it is mentioned "NEW" in the product, the books sold through the website www.cottavoz.com are used works chosen for their themes, their words, their authors, who provide a special light concerning the knowledge of the presented artists and works sold on the website www.cottavoz.com

Payments

Payment is made by :

  • Credit card, e-commerce solution by PayBox account (Credit Agricole)
  • Payment through PayPal

Once the customer has confirmed the validation of the order, he/she is automatically debited for the full amount of the order, all tax included.

Billing

This will be charged on pro-forma form upon collection of the customer's order and then will be sent by mail within 8 days.

Shipping Time

The period of shipping of the order to the customer will be between 3 and 10 days after the date of the order.

The customer will be notified by mail of the date of dispatch of the order, while a delivery note in two copies (one kept by the client, the other serving good reception) will accompany the shipment.

Removal by appointment - personal delivery - other delivery methods

The customer can make by mail to contact@cottavoz.com a request to withdraw his/her order directly from the gallery or request an express delivery different from the standard version, which can be done by courier, hand delivery or carrier specialized.

Prices of the different shipping options will be available upon request based on individual cases.

Sending to a different address

In case the client would like the order shipped to a different address than the one he gave before the time of payment, he/she must make the change in his account and send an email stating the change at contact@cottavoz.com.

Gift sending

If there is an order made on the occasion of a gift sent to a third party, the customer should mention it at the contact@cottavoz.com address quoting the reference of the order and can communicate a specific message to have it attached to the package.

Guarantees, withdrawal, unsubscribe

For every order, the customer has a right of withdrawal of 7 days after confirmation of the said order.

For withdrawal and subject to compliance with deadlines and conditions mentioned above by ordered services categories, the customer must send an email to contact@cottavoz.com to have his/her application considered.

The user who created an account on the website www.cottavoz.com has at any time an option to unsubscribe by clicking "unsubscribe" on the page dedicated to his/her profile.

Responsibilities

As mentioned earlier, PAULINEVENT cannot be held responsible for any problems or malfunctions caused by the use of the Internet or by a problem with the servers of its hosting provider or by malicious hacking attack from a third party computer.

Applicable right

The editor (PAULINEVENT) and the website www.cottavoz.com being domiciled in France, in Vallauris, the applicable law in any case related to the www.cottavoz.com website is French law, whatever the place of use.

In case of any dispute and after the failure of any attempt to search for an amicable solution, the French courts shall have exclusive jurisdiction to hear and rule on the dispute. For questions regarding these terms and conditions the user can send a message to contact@cottavoz.com specifying the best way he/she can the object of his request.


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